Patients & Visitors
Whether you're a patient at Sanford Jackson Medical Center or you're visiting a family member or friend, you probably have some general questions.
Registration & Information
You can call the receptionist desk at 1-507-847-2420. The receptionist desk is located at the hosptial main entrance. If you need assistance finding a department or patient room, please ask the receptionist or stop any Sanford Health employee. We will be glad to show you the way.
Patient Relations
Everyone at Sanford Jackson & Lakefield want to make your visit as positive as possible. SJMC employees will help patients, families or visitors with patient care or safety concerns, problems or complaints, explain hospital policies and procedures, listen to suggestions and can forward the issue to Sanford management. The Chief Executive Officer can be reached at 1-507-847-6950.
If your patient care and safety concerns have not been first addressed by Sanford management, you can contact the Minnesota Department of Health Office of Health Facility Complaints at 1-800-369-7994 or contact them by email.